| Sampling Factors: |
Location (Not Relevant: The OU is located in the headquarters of the company; that is in Culiacán, Sinaloa, México.)
Customer (Not Relevant: It is an internal department; the customers of the OU are the other departments of the company.)
Size (Not Relevant: It is a small department, and therefore, all teams all small-sized.)
Organizational Structure (Not Relevant: All projects within the OU are supervised by the Software Development Manager.)
Type of Work (Not Relevant: Very specialized department, the only work performed is software development.)
Complexity: According to project’s duration, 3 types of projects were identified: Small, Medium, and Large. |