e-2018-Governance Solutions Private Limited-2018-CMMI3

cmmirz

8年 ago

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: Ways of working doesn’t differs on the basis of location as it has only one location of operation.) Customer (Not Relevant: Ways of working doesn’t differs on the basis of customers as all follow the same processes.) Size (Not Relevant: Ways of working doesn”t differs on the basis of size as all are mid size projects and helpdesk work with similar ticket volume.) Organizational Structure (Not Relevant: All projects falls under the same hierarchy of the organization structure, so there is no difference in ways of working.) Type of Work: The organization provides both Software Development and IT Service Delivery. Technology and Domain: Development projects are in different technologies and IT service delivery is done for more than 2 type of services.
Sampling Factor Values:	Software Development (Type of Work): Software development based on customer requirements. IT Service Delivery (Type of Work): IT service delivery for client as a helpdesk and query resolution. ASP.Net (Technology and Domain): Software development using ASP.Net technology Core JAVA (Technology and Domain): Software development using Core JAVA technology HR Tickets (Technology and Domain): IT Service Delivery in HR domain Software Tickets (Technology and Domain): IT Service Delivery in Laboratory domain
Subgroups:	SDA: Software development based on customer requirements and designed and developed using ASP.Net technology. 8 People, 1 Basic Units – Software Development – ASP.Net SDJ: Software development based on customer requirements and designed and developed using JAVA technology. 11 People, 1 Basic Units – Core JAVA – Software Development ITSDHR: IT service delivery for government client as a helpdesk and query resolution for HR tickets. 4 People, 1 Basic Units – IT Service Delivery – HR Tickets ITSDS: IT service delivery for government client as a helpdesk and query resolution for Laboratory software tickets. 7 People, 1 Basic Units – Software Tickets – IT Service Delivery