| Sampling Factors: |
Location (Not Relevant: Although the organization spans multiple geographical locations, they all use the same processes.)
Customer (Not Relevant: Although there are differences in the work performed for various customers, this is a subset of “Type of Work” and will be handled through that sampling factor.)
Size (Not Relevant: Although projects are of differing sizes, this is reflects in Type of Work or via tailoring of the standard process.)
Organizational Structure (Not Relevant: The OU consists of a single department.)
Type of Work: There are essentially 3 types of projects: (1) client funded; (2) internally funded enhancements; and (3) internally funded regulatory projects. |
| Sampling Factor Values: |
Client funded (Type of Work): Features and enhancements requested and paid by the client.
Internally funded enhancement (Type of Work): Enhancements identified and funded by internal Product Management.
Internally funded regulatory (Type of Work): Changes required by the governing regulatory body. |
| Subgroups: |
Client Funded: Work requested and funded by the client
70 People, 8 Basic Units
– Client funded
Internally funded enhancement: Enhancements identified and funded by internal Product Management.
74 People, 8 Basic Units
– Internally funded enhancement
Interally funded regulatory: Changes required by the governing regulatory body.
25 People, 2 Basic Units
– Internally funded regulatory |