Organization Name:
(组织名称) Fiserv
(组织名称) Fiserv
Organizational Unit:
(组织单位) Lending Solutions
(组织单位) Lending Solutions
Maturity Level:
(成熟度) Maturity Level 3
(成熟度) Maturity Level 3
Appraisal End Date:
(评估结束日期) Jan 21, 2016
(评估结束日期) Jan 21, 2016
Lead Appraiser:
(主任评估师) Patrick O'Toole
(主任评估师) Patrick O'Toole
Sponsor:
(发起人) Brandy Bissett , Martin Kobilka
(发起人) Brandy Bissett , Martin Kobilka
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: Although the organization spans multiple geographical locations, they all use the same processes.)
Customer (Not Relevant: Although there are differences in the work performed for various customers, this is a subset of “Type of Work” and will be handled through that sampling factor.)
Size (Not Relevant: Although projects are of differing sizes, this is reflects in Type of Work or via tailoring of the standard process.)
Organizational Structure (Not Relevant: The OU consists of a single department.)
Type of Work: There are essentially 3 types of projects: (1) client funded; (2) internally funded enhancements; and (3) internally funded regulatory projects.Sampling Factor Values: Client funded (Type of Work): Features and enhancements requested and paid by the client.
Internally funded enhancement (Type of Work): Enhancements identified and funded by internal Product Management.
Internally funded regulatory (Type of Work): Changes required by the governing regulatory body.Subgroups: Client Funded: Work requested and funded by the client
70 People, 8 Basic Units
– Client funded
Internally funded enhancement: Enhancements identified and funded by internal Product Management.
74 People, 8 Basic Units
– Internally funded enhancement
Interally funded regulatory: Changes required by the governing regulatory body.
25 People, 2 Basic Units
– Internally funded regulatory
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