| Sampling Factors: |
Location (Not Relevant: all software development is based in Hangzhou Only 1 location that follows the same processes.)
Customer (Not Relevant: There is only one specific type of customer. All software developmented for public service clients.)
Size (Not Relevant: The basic units are all the same size, or very similar sizes. (Size does not affect the process for all current projects,))
Organizational Structure (Not Relevant: All work is project structured. The process followed is the same for each project.)
Type of Work: Contract (Customized Project) and Product (R&D Project) have minor difference in Requirements and VAL |
| Sampling Factor Values: |
Customized Project (Type of Work): Contract projects are Customized Projects
R&D Project (Type of Work): Products are R&D Projects without customization. |
| Subgroups: |
Customized Project: Customized Projects for customers. Projects developed for specific customer to satisfy the contract
47 People, 6 Basic Units
– Customized Project
R&D Project: Self researched software for the market
21 People, 3 Basic Units
– R&D Project |