| Sampling Factors: |
Location (Not Relevant: Development Centre is at only single location in Noida)
Customer (Not Relevant: all customers are commercial customers related to travel domain)
Size (Not Relevant: all projects consist of similar number of staff involved in development/maintenance projects ; however projects are distinguished based on type of work)
Organizational Structure: There are two Practices – Oracle and Microsoft Practice
Type of Work: There are two types of work – development and maintenance |
| Sampling Factor Values: |
Oracle Practice (Organizational Structure): Oracle Practice
Microsoft Practice (Organizational Structure): Microsoft Practice
Development (Type of Work): Projects involving Development
Maintenance (Type of Work): Projects involving Maintenance |
| Subgroups: |
SG1: Oracle Practice – Maintenance
15 People, 2 Basic Units
– Oracle Practice
– Maintenance
SG2: Microsoft Practice – Development
16 People, 2 Basic Units
– Microsoft Practice
– Development
SG3: Microsoft Practice – Maintenance
25 People, 3 Basic Units
– Microsoft Practice
– Maintenance |