IBM-2013-CMMI5

cmmirz

13年 ago

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: OPAL (standard process assets) is employed across all the delivery centers therefore location has no effect on the work being performed. Analysis of the process performance shows no statistically significant difference across the DC’s.) Customer: Work carried out depends on the type of customers. The customers are classified for the Six Sectors that are currently being serviced. Each sector has a defined set of assets and accelerators. Size (Not Relevant: The size of the basic unit has no impact on the work being performed. Analysis of the process performance shows no statistically significant difference across the DC’s) Organizational Structure (Not Relevant: All Delivery Centers are governed by the Services Integration Hub that is part of the Globally Integrated Capabilities of IBM GBS. Analysis of the process performance shows no statistically significant difference across the DC’s) Type of Work: IBM executes projects classified for the services that are offered. The Services are categorized into Four primary service lines, as stated in section 3.3.1. Each service line typically caters to a different type of work. Organizational Support Functions: All support functions covered Training, Process Methods and Tools, Delivery Assurance, Metrics team
Sampling Factor Values:	AIS (Customer): Application Innovation Services AMS (Customer): Application Management Services BAO (Customer): Business Analytics and Optimization EA (Customer): Enterprise Applications Communication (Type of Work): Communication sector Distribution (Type of Work): Distribution sector Financial Services Sector (Type of Work): Financial Services Sector (FSS) sector Public and Government (Type of Work): Public and Government sector IBM Internal (Type of Work): IBM Internal sector Industrial (Type of Work): Industrial sector Organization Training (Organizational Support Functions): Training group that provides services across organization Engineering Process Group (Organizational Support Functions): Organization level Groups that provide process related services Metrics and High Maturity (Organizational Support Functions): Organization function that works with projects for metrics services, including high maturity services Organization Process Quality Analysis (Organizational Support Functions): Organization function that provides internal quality audits and related services
Subgroups:	1: Projects operating under Communication Sector and delivering AIS 879 People, 12 Basic Units – AIS – Communication 2: Projects operating under Communication Sector and delivering AMS 7271 People, 64 Basic Units – Communication – AMS 3: Projects operating under Communication Sector and delivering BAO 104 People, 5 Basic Units – BAO – Communication 4: Projects operating under Communication Sector and delivering EA 1016 People, 38 Basic Units – Communication – EA 5: Projects operating under Distribution Sector and delivering AIS 570 People, 36 Basic Units – AIS – Distribution 6: Projects operating under Distribution Sector and delivering AMS 4355 People, 89 Basic Units – Distribution – AMS 7: Projects operating under Distribution Sector and delivering BAO 89 People, 9 Basic Units – BAO – Distribution 8: Projects operating under Distribution Sector and delivering EA 4163 People, 125 Basic Units – Distribution – EA 9: Projects operating under FSS Sector and delivering AIS 1623 People, 18 Basic Units – AIS – Financial Services Sector 10: Projects operating under FSS Sector and delivering AMS 6124 People, 120 Basic Units – Financial Services Sector – AMS 11: Projects operating under FSS Sector and delivering BAO 226 People, 13 Basic Units – BAO – Financial Services Sector 12: Projects operating under FSS Sector and delivering EA 619 People, 35 Basic Units – Financial Services Sector – EA 13: Projects operating under Government / Public Sector Sector and delivering AIS 180 People, 17 Basic Units – AIS – Public and Government 14: Projects operating under Government / Public Sector Sector and delivering AMS 2481 People, 29 Basic Units – Public and Government – AMS 15: Projects operating under Government / Public Sector Sector and delivering BAO 47 People, 3 Basic Units – BAO – Public and Government 16: Projects operating under Government / Public Sector Sector and delivering EA 342 People, 15 Basic Units – Public and Government – EA 17: Projects operating under IBM Internal Sector and delivering AIS 10 People, 1 Basic Units – AIS – IBM Internal 18: Projects operating under IBM Internal Sector and delivering AMS 3670 People, 191 Basic Units – IBM Internal – AMS 19: Projects operating under IBM Internal Sector and delivering BAO 115 People, 5 Basic Units – BAO – IBM Internal 20: Projects operating under IBM Internal Sector and delivering EA 1046 People, 22 Basic Units – IBM Internal – EA 21: Projects operating under Industrial Sector and delivering AIS 235 People, 14 Basic Units – AIS – Industrial 22: Projects operating under Industrial Sector and delivering AMS 3792 People, 86 Basic Units – Industrial – AMS 23: Projects operating under Industrial Sector and delivering BAO 516 People, 4 Basic Units – BAO – Industrial 24: Projects operating under Industrial Sector and delivering EA 6718 People, 144 Basic Units – Industrial – EA