Organization Name：
（组织名称） IBM
（组织名称） IBM
Organizational Unit：
（组织单位） IBM Globally Integrated Capabilities (GIC) Organization
（组织单位） IBM Globally Integrated Capabilities (GIC) Organization
Maturity Level：
（成熟度） Maturity Level 5
（成熟度） Maturity Level 5
Appraisal End Date：
（评估结束日期） Aug 02, 2013
（评估结束日期） Aug 02, 2013
Lead Appraiser：
（主任评估师） Ronald Radice
（主任评估师） Ronald Radice
Sponsor：
（发起人） Joanne Collins-Smee
（发起人） Joanne Collins-Smee
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: OPAL (standard process assets) is employed across all the delivery centers therefore location has no effect on the work being performed. Analysis of the process performance shows no statistically significant difference across the DC’s.)
Customer: Work carried out depends on the type of customers. The customers are classified for the Six Sectors that are currently being serviced. Each sector has a defined set of assets and accelerators.
Size (Not Relevant: The size of the basic unit has no impact on the work being performed. Analysis of the process performance shows no statistically significant difference across the DC’s)
Organizational Structure (Not Relevant: All Delivery Centers are governed by the Services Integration Hub that is part of the Globally Integrated Capabilities of IBM GBS. Analysis of the process performance shows no statistically significant difference across the DC’s)
Type of Work: IBM executes projects classified for the services that are offered. The Services are categorized into Four primary service lines, as stated in section 3.3.1. Each service line typically caters to a different type of work.
Organizational Support Functions: All support functions covered Training, Process Methods and Tools, Delivery Assurance, Metrics teamSampling Factor Values: AIS (Customer): Application Innovation Services
AMS (Customer): Application Management Services
BAO (Customer): Business Analytics and Optimization
EA (Customer): Enterprise Applications
Communication (Type of Work): Communication sector
Distribution (Type of Work): Distribution sector
Financial Services Sector (Type of Work): Financial Services Sector (FSS) sector
Public and Government (Type of Work): Public and Government sector
IBM Internal (Type of Work): IBM Internal sector
Industrial (Type of Work): Industrial sector
Organization Training (Organizational Support Functions): Training group that provides services across organization
Engineering Process Group (Organizational Support Functions): Organization level Groups that provide process related services
Metrics and High Maturity (Organizational Support Functions): Organization function that works with projects for metrics services, including high maturity services
Organization Process Quality Analysis (Organizational Support Functions): Organization function that provides internal quality audits and related servicesSubgroups: 1: Projects operating under Communication Sector and delivering AIS
879 People, 12 Basic Units
– AIS
– Communication
2: Projects operating under Communication Sector and delivering AMS
7271 People, 64 Basic Units
– Communication
– AMS
3: Projects operating under Communication Sector and delivering BAO
104 People, 5 Basic Units
– BAO
– Communication
4: Projects operating under Communication Sector and delivering EA
1016 People, 38 Basic Units
– Communication
– EA
5: Projects operating under Distribution Sector and delivering AIS
570 People, 36 Basic Units
– AIS
– Distribution
6: Projects operating under Distribution Sector and delivering AMS
4355 People, 89 Basic Units
– Distribution
– AMS
7: Projects operating under Distribution Sector and delivering BAO
89 People, 9 Basic Units
– BAO
– Distribution
8: Projects operating under Distribution Sector and delivering EA
4163 People, 125 Basic Units
– Distribution
– EA
9: Projects operating under FSS Sector and delivering AIS
1623 People, 18 Basic Units
– AIS
– Financial Services Sector
10: Projects operating under FSS Sector and delivering AMS
6124 People, 120 Basic Units
– Financial Services Sector
– AMS
11: Projects operating under FSS Sector and delivering BAO
226 People, 13 Basic Units
– BAO
– Financial Services Sector
12: Projects operating under FSS Sector and delivering EA
619 People, 35 Basic Units
– Financial Services Sector
– EA
13: Projects operating under Government / Public Sector Sector and delivering AIS
180 People, 17 Basic Units
– AIS
– Public and Government
14: Projects operating under Government / Public Sector Sector and delivering AMS
2481 People, 29 Basic Units
– Public and Government
– AMS
15: Projects operating under Government / Public Sector Sector and delivering BAO
47 People, 3 Basic Units
– BAO
– Public and Government
16: Projects operating under Government / Public Sector Sector and delivering EA
342 People, 15 Basic Units
– Public and Government
– EA
17: Projects operating under IBM Internal Sector and delivering AIS
10 People, 1 Basic Units
– AIS
– IBM Internal
18: Projects operating under IBM Internal Sector and delivering AMS
3670 People, 191 Basic Units
– IBM Internal
– AMS
19: Projects operating under IBM Internal Sector and delivering BAO
115 People, 5 Basic Units
– BAO
– IBM Internal
20: Projects operating under IBM Internal Sector and delivering EA
1046 People, 22 Basic Units
– IBM Internal
– EA
21: Projects operating under Industrial Sector and delivering AIS
235 People, 14 Basic Units
– AIS
– Industrial
22: Projects operating under Industrial Sector and delivering AMS
3792 People, 86 Basic Units
– Industrial
– AMS
23: Projects operating under Industrial Sector and delivering BAO
516 People, 4 Basic Units
– BAO
– Industrial
24: Projects operating under Industrial Sector and delivering EA
6718 People, 144 Basic Units
– Industrial
– EA
说明：该信息摘自CMMI官网公示，更多详情请点击这里查看。注：CMMI认证有效期3年，过期链接失效。
