CGI Information Systems and Management Consultants Priv

cmmirz

12年 ago

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: The business objectives, process objectives, process framework and institutional drivers like governance and audits are all agnostic to the location.) Customer (Not Relevant: There are no significant variations in the processes under review based on individual customers and customer classes. The organization provides services based on custom agreements. The process infrastructure is designed to support providing services based on custom agreements.) Size (Not Relevant: There are no significant variations in the process based on size of the project.) Organizational Structure: The organization is structured as verticals. Business Objectives are allocated to the verticals and actual performance is monitored and driven at the verticals. Type of Work: There are different services that are covered as a part of the organizational unit. Operational process have relevant variations based on the service.
Sampling Factor Values:	BFSI (Organizational Structure): Banking, Financial Services, and Insurance CME (Organizational Structure): Communication, Media and Entertainment Solutions (Organizational Structure): Solutions Vertical MRD (Organizational Structure): Manufacturing, Retail, Distribution GIS (Organizational Structure): Global Infrastructure Services ESS (Organizational Structure): Enterprise and Shared Services BPS (Organizational Structure): Business Process Outsourcing Services AMS (Type of Work): Application Management BPS (Type of Work): Business Process Services IM (Type of Work): Infrastructure Management Tst (Type of Work): Testing Services
Subgroups:	BFSI AMS: BFSI Vertical; AMS Service 245 People, 15 Basic Units – AMS – BFSI BPS BPS: BPS Vertical; BPO Services 185 People, 3 Basic Units – BPS – BPS CME AMS: CME Vertical; AMS Service 710 People, 14 Basic Units – CME – AMS ESS AMS: ESS Vertical; AMS Service 196 People, 8 Basic Units – AMS – ESS ESS Tst: ESS Vertical; Testing Service 60 People, 2 Basic Units – ESS – Tst GIS IM: GIS Vertical IM Service 740 People, 38 Basic Units – GIS – IM MRD AMS: MRD Vertical AMS Service 401 People, 10 Basic Units – AMS – MRD Soln AMS: Solutions Vertical AMS Service 153 People, 10 Basic Units – AMS – Solutions