Organization Name：
（组织名称） CGI Information Systems and Management Consultants Private Ltd
（组织名称） CGI Information Systems and Management Consultants Private Ltd
Organizational Unit：
（组织单位） Application Management Services, Testing Services, Infrastructure Management Services and Business Process Services - Managed and executed from - Bengaluru, Hyderabad, Chennai and Mumbai
（组织单位） Application Management Services, Testing Services, Infrastructure Management Services and Business Process Services - Managed and executed from - Bengaluru, Hyderabad, Chennai and Mumbai
Maturity Level：
（成熟度） Maturity Level 3
（成熟度） Maturity Level 3
Appraisal End Date：
（评估结束日期） Dec 17, 2014
（评估结束日期） Dec 17, 2014
Lead Appraiser：
（主任评估师） Sankararaman Dhandapani
（主任评估师） Sankararaman Dhandapani
Sponsor：
（发起人） R Vijay Kumar
（发起人） R Vijay Kumar
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: The business objectives, process objectives, process framework and institutional drivers like governance and audits are all agnostic to the location.)
Customer (Not Relevant: There are no significant variations in the processes under review based on individual customers and customer classes. The organization provides services based on custom agreements. The process infrastructure is designed to support providing services based on custom agreements.)
Size (Not Relevant: There are no significant variations in the process based on size of the project.)
Organizational Structure: The organization is structured as verticals. Business Objectives are allocated to the verticals and actual performance is monitored and driven at the verticals.
Type of Work: There are different services that are covered as a part of the organizational unit. Operational process have relevant variations based on the service.Sampling Factor Values: BFSI (Organizational Structure): Banking, Financial Services, and Insurance
CME (Organizational Structure): Communication, Media and Entertainment
Solutions (Organizational Structure): Solutions Vertical
MRD (Organizational Structure): Manufacturing, Retail, Distribution
GIS (Organizational Structure): Global Infrastructure Services
ESS (Organizational Structure): Enterprise and Shared Services
BPS (Organizational Structure): Business Process Outsourcing Services
AMS (Type of Work): Application Management
BPS (Type of Work): Business Process Services
IM (Type of Work): Infrastructure Management
Tst (Type of Work): Testing ServicesSubgroups: BFSI AMS: BFSI Vertical; AMS Service
245 People, 15 Basic Units
– AMS
– BFSI
BPS BPS: BPS Vertical; BPO Services
185 People, 3 Basic Units
– BPS
– BPS
CME AMS: CME Vertical; AMS Service
710 People, 14 Basic Units
– CME
– AMS
ESS AMS: ESS Vertical; AMS Service
196 People, 8 Basic Units
– AMS
– ESS
ESS Tst: ESS Vertical; Testing Service
60 People, 2 Basic Units
– ESS
– Tst
GIS IM: GIS Vertical IM Service
740 People, 38 Basic Units
– GIS
– IM
MRD AMS: MRD Vertical AMS Service
401 People, 10 Basic Units
– AMS
– MRD
Soln AMS: Solutions Vertical AMS Service
153 People, 10 Basic Units
– AMS
– Solutions
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