| Sampling Factors: |
Location (Not Relevant: The processes, governance, trainings, audits and institutionalization are agnostic of the locations.)
Customer (Not Relevant: There are no significant variations in the processes under review based on individual customers and customer classes. The organization provides services based on custom agreements. The process infrastructure is designed to support providing services based on custom agreements.)
Size (Not Relevant: There are no significant variations in the process based on size of the project.)
Organizational Structure: Among other aspects, the organization is structured on the basis of Service Lines. There is a case to assess the process fidelity and performance across the service lines. Hence, relevant.
Type of Work (Not Relevant: The appraisal scope encompasses only one type of work in terms of type of projects. In addition, the organizational structure factor (service lines) already covers variations in type of work due to service lines) |