Organization Name:
(组织名称) Dell International Services India Pvt Ltd
(组织名称) Dell International Services India Pvt Ltd
Organizational Unit:
(组织单位) Application Services – Software Development, Enhancement Projects - Managed and Executed from Bangalore and Noida
(组织单位) Application Services – Software Development, Enhancement Projects - Managed and Executed from Bangalore and Noida
Maturity Level:
(成熟度) Maturity Level 5
(成熟度) Maturity Level 5
Appraisal End Date:
(评估结束日期) Dec 05, 2014
(评估结束日期) Dec 05, 2014
Lead Appraiser:
(主任评估师) Sankararaman Dhandapani
(主任评估师) Sankararaman Dhandapani
Sponsor:
(发起人) Ashutosh Vaidya
(发起人) Ashutosh Vaidya
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: The processes, governance, trainings, audits and institutionalization are agnostic of the locations.)
Customer (Not Relevant: There are no significant variations in the processes under review based on individual customers and customer classes. The organization provides services based on custom agreements. The process infrastructure is designed to support providing services based on custom agreements.)
Size (Not Relevant: There are no significant variations in the process based on size of the project.)
Organizational Structure: Among other aspects, the organization is structured on the basis of Service Lines. There is a case to assess the process fidelity and performance across the service lines. Hence, relevant.
Type of Work (Not Relevant: The appraisal scope encompasses only one type of work in terms of type of projects. In addition, the organizational structure factor (service lines) already covers variations in type of work due to service lines)Sampling Factor Values: ADM (Organizational Structure): Application Development and Maintenance
BIDW (Organizational Structure): Business Intelligence and Data WarehousingSubgroups: ADM: ADM – Service line
131 People, 11 Basic Units
– ADM
BIDW: BIDW – Service Line
15 People, 1 Basic Units
– BIDW
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