PSA PEUGEOT CITROEN-2014-CMMI3

Organization Name：
（组织名称） PSA PEUGEOT CITROEN

Organizational Unit：
（组织单位） Plateau of Development Argentina - Java, Quality Assurance and Testing Units (PDA - FJAV, QA & TRA)

Maturity Level：
（成熟度） Maturity Level 3

Appraisal End Date：
（评估结束日期） Dec 05, 2014

Lead Appraiser：
（主任评估师） Alma Patricia Gutiérrez Robles

Sponsor：
（发起人） Fernanda Rodriguez , Pascal BONACHERA

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: All work is developed in the same location (Buenos Aires, Argentina).) Customer: Appraised units are internal areas of the company, they serve other Peugeot”s units. Two internal customers were detected: 1) France; 2) Spain. Size (Not Relevant: All projects are similar in size.) Organizational Structure: 3 managers are responsible for projects, each one in charge of a specific domain: 1) CITS Unit; 2) MARK Unit; 3) CRM Unit. Type of Work (Not Relevant: Only one type of work is being appraised, custom-made software development.)
Sampling Factor Values:	France (Customer): Users of services applications (in France). Spain (Customer): Users of marketing and CRM applications (in Spain). CITS (Organizational Structure): Unit in charge of the development of software related to telematics, parts and components, after-sales and technical documentation. MARK (Organizational Structure): Unit in charge of the development of software related to marketing. CRM (Organizational Structure): Unit in charge of the development of software related to sales opportunities and claims call center.
Subgroups:	Subgroup 1: Development of services apps for users at France. 20 People, 2 Basic Units – France – CITS Subgroup 2: Development of marketing apps for users at Spain. 7 People, 1 Basic Units – MARK – Spain Subgroup 3: Development of CRM apps for users at Spain. 18 People, 2 Basic Units – Spain – CRM

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