Hunan Jingu International Service Outsourcing Call Cent

cmmirz

12年 ago

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: All projects are executed in the same city and therefore, location does not have an influence.) Customer (Not Relevant: The customer and user of the software does not influence the process used.) Size (Not Relevant: The size of the projects are all relatively similar and therefore this does not impact on process selection.) Organizational Structure (Not Relevant: All software are development by the same software development group and this does not influence process selection.) Type of Work: Two types of development is done, self development versus customised development work.
Sampling Factor Values:	Self development (Type of Work): Development for company internal users Customised development (Type of Work): Development for external customers
Subgroups:	Self developed: Description: Software is self developed 17 People, 3 Basic Units – Self development Customised developed: Software is customised. 20 People, 4 Basic Units – Customised development