Organization Name：
（组织名称） Hunan Jingu International Service Outsourcing Call Center CO.,Ltd.
（组织名称） Hunan Jingu International Service Outsourcing Call Center CO.,Ltd.
Organizational Unit：
（组织单位） Software Development Department
（组织单位） Software Development Department
Maturity Level：
（成熟度） Maturity Level 3
（成熟度） Maturity Level 3
Appraisal End Date：
（评估结束日期） Dec 30, 2013
（评估结束日期） Dec 30, 2013
Lead Appraiser：
（主任评估师） Gerhard Fessler
（主任评估师） Gerhard Fessler
Sponsor：
（发起人） PETER BO JUN LU
（发起人） PETER BO JUN LU
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: All projects are executed in the same city and therefore, location does not have an influence.)
Customer (Not Relevant: The customer and user of the software does not influence the process used.)
Size (Not Relevant: The size of the projects are all relatively similar and therefore this does not impact on process selection.)
Organizational Structure (Not Relevant: All software are development by the same software development group and this does not influence process selection.)
Type of Work: Two types of development is done, self development versus customised development work.Sampling Factor Values: Self development (Type of Work): Development for company internal users
Customised development (Type of Work): Development for external customersSubgroups: Self developed: Description: Software is self developed
17 People, 3 Basic Units
– Self development
Customised developed: Software is customised.
20 People, 4 Basic Units
– Customised development
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