| Sampling Factors: |
Location (Not Relevant: The customer location does not influence the process)
Customer (Not Relevant: The customer does not influence the process)
Size (Not Relevant: All project are similar in size less than 12 people)
Organizational Structure (Not Relevant: The team structure does not influence the process, all projects in the same organization)
Type of Work: Projects fall into two categories System and Software Engineering services(i.e., new development ), and Operations and Maintenance services( i.e., change enhancements and bug fixes) |
| Sampling Factor Values: |
Systems and Software Development (Type of Work): The Project Process include Project Management and the Standard Software Engineering lifecycles (tailored) for new systems and applications
Operations and Maintenance (Type of Work): The Project Process includes Project Management and Software Application Engineering support for defects and / or change enhancements to legacy systems and applications. |
| Subgroups: |
Operations and Maintenance: The Project engineering life-cycle is focused on change enhancements (new features) and maintenance (defect correction)
27 People, 4 Basic Units
– Operations and Maintenance |