| Sampling Factors: |
Location (Not Relevant: There is a unique location (Madrid) where software is developed. So, location is not a determining or distinguishing factor affecting the implementation or performance of work.))
Customer (Not Relevant: Customers don”t influence in the methods used to develop software or deliver services, because exists only one SAMELAN SOLUCIONES TECNOLOGICAS, S. L. Methodology for all the customers, and there are no a process tailoring related with customers.))
Size: Relevant: Work is performed differently based on the size of the software project (software maintenance requests). Minor changes are managed as maintenance activities inside a maintenance service, while others are considered new or enhancement software development projects.
Organizational Structure (Not Relevant: All projects inside Development Area use SAMELAN SOLUCIONES TECNOLÓGICAS, S. L. Methodology. Software development is only performed at Development Area. So, organizational structure is not a determining or distinguishing factor affecting the implementation or performance of work)
Type of Work: Relevant: Type of work is a determining or distinguishing factor affecting the implementation or performance of work, considering: Software Development, Software Maintenance Services and Professional Services. |