Organization Name：
（组织名称） SAMELAN
（组织名称） SAMELAN
Organizational Unit：
（组织单位） Software Development
（组织单位） Software Development
Maturity Level：
（成熟度） Maturity Level 2
（成熟度） Maturity Level 2
Appraisal End Date：
（评估结束日期） Dec 23, 2015
（评估结束日期） Dec 23, 2015
Lead Appraiser：
（主任评估师） Ramiro Carballo
（主任评估师） Ramiro Carballo
Sponsor：
（发起人） Rafael Martinez
（发起人） Rafael Martinez
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: There is a unique location (Madrid) where software is developed. So, location is not a determining or distinguishing factor affecting the implementation or performance of work.))
Customer (Not Relevant: Customers don”t influence in the methods used to develop software or deliver services, because exists only one SAMELAN SOLUCIONES TECNOLOGICAS, S. L. Methodology for all the customers, and there are no a process tailoring related with customers.))
Size: Relevant: Work is performed differently based on the size of the software project (software maintenance requests). Minor changes are managed as maintenance activities inside a maintenance service, while others are considered new or enhancement software development projects.
Organizational Structure (Not Relevant: All projects inside Development Area use SAMELAN SOLUCIONES TECNOLÓGICAS, S. L. Methodology. Software development is only performed at Development Area. So, organizational structure is not a determining or distinguishing factor affecting the implementation or performance of work)
Type of Work: Relevant: Type of work is a determining or distinguishing factor affecting the implementation or performance of work, considering: Software Development, Software Maintenance Services and Professional Services.Sampling Factor Values: Small (Size): Software Maintenance Requests – Small changes are requested to solve little problems inside a software maintenance service. A request is considered small if the estimated duration is less than 100 hours.
Large (Size): Software Development Projects – A set of product features or large change requests are the base of software development projects, developed by request of the customer. The estimated duration is more than 100 hours
Software (Type of Work): Software Development: Set of tasks to build a software product during an established time.
Maintenance (Type of Work): Software Maintenance Services: Set of change requests over an existing software product.
Professional Services (Type of Work): A kind of service where particular characteristics of an individual member of the team is part of the SLA, but the way of working is established by the final customer.Subgroups: Software Development Projects: Software Development Projects: Set of tasks to build a software product during an established time, where the estimated duration is more than 100 hours
25 People, 28 Basic Units
– Software
– Large
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