| Sampling Factors: |
Location (Not Relevant: All the applications are developed at one location, i.e. Kuching City only.)
Customer (Not Relevant: Work is not performed differently based on the customer served by that work. Most of the projects are government organizations.)
Size (Not Relevant: Work is not performed differently based on the size of the basic unit or support function. And there are no differences in the way the processes are implemented depending on the size of the project.)
Organizational Structure (Not Relevant: All software development work is performed in the Software and Digital Solutions (Engineering) Department using the full range of organizational processes. Hence, the organizational structure does not influence process implementation)
Type of Work: Work is performed differently based on the type of work. Most of the work are categorized into Common Solutions and Customised Solutions. Requirement Development and Technical Solution are different. |
| Sampling Factor Values: |
Common Solutions (Type of Work): Ready-made solutions that are configurable to the needs of the customer. The adaptive software solutions is flexible to allow components to change their behaviour depending upon the environmental and stakeholders” changes and goals of the solutions.
Customised Solutions (Type of Work): Custom-built, bespoke solutions based on the customer specific requirements. Customers are ranging from government and private entities. |
| Subgroups: |
Common Solutions: Ready-made solutions that are configurable to the needs of the customer. The adaptive software solutions is flexible to allow components to change their behaviour depending upon the environmental and stakeholders” changes and goals of the solutions
20 People, 5 Basic Units
– Common Solutions
Customised Solutions: Custom-built, bespoke solutions based on the customer specific requirements. Customers are ranging from government and private entities.
100 People, 25 Basic Units
– Customised Solutions |