| Sampling Factors: |
Location (Not Relevant: Not Relevant: Even though there are two locations (San Salvador, El Salvador and San Jose, Costa Rica), the work is performed the same way.)
Customer (Not Relevant: Not Relevant: All work is done for the internal customer of Citibank organization.)
Size: Relevant: Software maintenance, Minor Projects and Major Projects are performed differently based on the estimated size and effort.
Organizational Structure (Not Relevant: Not Relevant: The processes to perform the work is the same across the organizational structure.)
Type of Work (Not Relevant: Not Relevant: The scope inside the organizational unit is software development.) |
| Sampling Factor Values: |
Mant (Size): Software maintenance initiatives
Minor (Size): Estimated Minor projects based on the size (range of function points) and effort estimated
Major (Size): New software developments estimated as major project based on size (range of function points) and effort estimations |
| Subgroups: |
Mant: Software Maintenance
90 People, 14 Basic Units
– Mant
Minor: Minor software development projects
118 People, 14 Basic Units
– Minor
Major: Major software development projects
219 People, 12 Basic Units
– Major |