Servicios Integrales Citi S.A. de C.V.-2017-CMMI3

Organization Name：
（组织名称） Servicios Integrales Citi S.A. de C.V.

Organizational Unit：
（组织单位） CA Technology Solution Center

Maturity Level：
（成熟度） Maturity Level 3

Appraisal End Date：
（评估结束日期） Mar 04, 2017

Lead Appraiser：
（主任评估师） Pablo Henriquez

Sponsor：
（发起人） Sergio Lucha

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: Not Relevant: Even though there are two locations (San Salvador, El Salvador and San Jose, Costa Rica), the work is performed the same way.) Customer (Not Relevant: Not Relevant: All work is done for the internal customer of Citibank organization.) Size: Relevant: Software maintenance, Minor Projects and Major Projects are performed differently based on the estimated size and effort. Organizational Structure (Not Relevant: Not Relevant: The processes to perform the work is the same across the organizational structure.) Type of Work (Not Relevant: Not Relevant: The scope inside the organizational unit is software development.)
Sampling Factor Values:	Mant (Size): Software maintenance initiatives Minor (Size): Estimated Minor projects based on the size (range of function points) and effort estimated Major (Size): New software developments estimated as major project based on size (range of function points) and effort estimations
Subgroups:	Mant: Software Maintenance 90 People, 14 Basic Units – Mant Minor: Minor software development projects 118 People, 14 Basic Units – Minor Major: Major software development projects 219 People, 12 Basic Units – Major

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