| Sampling Factors: |
Location: Relevant. The appraisal covers projects in two locations of AMS unit of PCCW Solutions. They are – 1. Hong Kong 2. Guangzhou
Customer (Not Relevant: Not Relevant. The customers for all the projects are various functions /departments of Hong Kong Telecom)
Size (Not Relevant: Not Relevant. Same process applicable for all)
Organizational Structure (Not Relevant: Not Relevant. All projects in the OU have same organizational structure.)
Type of Work: Relevant. There are two types of works carried out by OU. They are – 1. Application Maintenance 2. Application Development |
| Sampling Factor Values: |
LOC1:Hong Kong (Location): Projects in Hong Kong
LOC2:Guangzhou (Location): Projects in Guangzhou
AM (Type of Work): Application Maintenance
AD (Type of Work): Application Development |
| Subgroups: |
LOC1:AM: This sub group covers the Application Maintenance projects in Hong Kong
44 People, 4 Basic Units
– LOC1:Hong Kong
– AM
LOC1:AD: This sub group covers the Application Development projects in Hong Kong
5 People, 1 Basic Units
– LOC1:Hong Kong
– AD
LOC2:AM: This subgroup covers the application maintenance projects in Guangzhou.
9 People, 1 Basic Units
– LOC2:Guangzhou
– AM |