Organization Name：
（组织名称） PCCW SOLUTIONS LIMITED
（组织名称） PCCW SOLUTIONS LIMITED
Organizational Unit：
（组织单位） Application Management Services (AMS) Hong Kong and Guangzhou
（组织单位） Application Management Services (AMS) Hong Kong and Guangzhou
Maturity Level：
（成熟度） Maturity Level 5
（成熟度） Maturity Level 5
Appraisal End Date：
（评估结束日期） Nov 01, 2013
（评估结束日期） Nov 01, 2013
Lead Appraiser：
（主任评估师） Rajiv Nag
（主任评估师） Rajiv Nag
Sponsor：
（发起人） Andy Mak
（发起人） Andy Mak
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location: Relevant. The appraisal covers projects in two locations of AMS unit of PCCW Solutions. They are – 1. Hong Kong 2. Guangzhou
Customer (Not Relevant: Not Relevant. The customers for all the projects are various functions /departments of Hong Kong Telecom)
Size (Not Relevant: Not Relevant. Same process applicable for all)
Organizational Structure (Not Relevant: Not Relevant. All projects in the OU have same organizational structure.)
Type of Work: Relevant. There are two types of works carried out by OU. They are – 1. Application Maintenance 2. Application DevelopmentSampling Factor Values: LOC1:Hong Kong (Location): Projects in Hong Kong
LOC2:Guangzhou (Location): Projects in Guangzhou
AM (Type of Work): Application Maintenance
AD (Type of Work): Application DevelopmentSubgroups: LOC1:AM: This sub group covers the Application Maintenance projects in Hong Kong
44 People, 4 Basic Units
– LOC1:Hong Kong
– AM
LOC1:AD: This sub group covers the Application Development projects in Hong Kong
5 People, 1 Basic Units
– LOC1:Hong Kong
– AD
LOC2:AM: This subgroup covers the application maintenance projects in Guangzhou.
9 People, 1 Basic Units
– LOC2:Guangzhou
– AM
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