Steria (India) Limited-2013-CMMI3

cmmirz

13年 ago

Sampling Summary： （抽样汇总）

Sampling Factors:	Location: Relevant. Three locations are involved. Customer (Not Relevant: Not relevant. Same processes followed.) Size (Not Relevant: Not relevant. Same processes followed.) Organizational Structure: Relevant. Three service lines – IMS BPO AM are involved. Type of Work (Not Relevant: Not relevant. Same processes are followed.)
Sampling Factor Values:	Chennai (Location): Services executed from Chennai location Noida (Location): Services executed from Noida location Pune (Location): Services executed from Pune location IMSL (Organizational Structure): Infrastructure Management service line BPO (Organizational Structure): Business Process Outsourcing service line AM-Support (Organizational Structure): Application Management Service line
Subgroups:	AM-Support-Chennai: AM support activities from Chennai location 197 People, 3 Basic Units – Chennai – AM-Support AM-Support-Noida: AM-Support activities from Noida 411 People, 8 Basic Units – AM-Support – Noida AM-Support-Pune: AM-Support activities from Pune 104 People, 1 Basic Units – Pune – AM-Support BPO-Chennai: BPO services from Chennai location 623 People, 5 Basic Units – BPO – Chennai BPO-Pune: BPO services from Pune location 747 People, 2 Basic Units – Pune – BPO BPO-Noida: BPO services from Noida 1051 People, 6 Basic Units – BPO – Noida IMSL-Chennai: IMS service line from Chennai 12 People, 1 Basic Units – Chennai – IMSL IMSL-Pune: IMS service line from Pune 7 People, 1 Basic Units – IMSL – Pune IMSL-Noida: IMS service line from Noida 172 People, 1 Basic Units – IMSL – Noida