| Sampling Factors: |
Location (Not Relevant: All projects operate similarly from all locations – Bethesda and Falls Church)
Customer: Projects CPMS and Service Now are for National Cancer Institute (NCI) whereas the project PMAT is for Defense Health Agency
Size (Not Relevant: Project size does not impact process implementation)
Organizational Structure (Not Relevant: All work is performed within the same organizational unit)
Type of Work (Not Relevant: All projects are application Development and maintenance) |
| Sampling Factor Values: |
NCI (Customer): Two projects CPMS and Service Now) are for National Cancer Institute
DHA (Customer): Project PMAT is for Defense Health Agency |
| Subgroups: |
NCI: Projects supports National Cancer Institute
10 People, 2 Basic Units
– NCI
DHA: Project supports Defense Health Agency
8 People, 1 Basic Units
– DHA |