| Sampling Factors: |
Location (Not Relevant: We do not alter our processes based on location of clients.)
Customer: The Development projects have 2 different Federal clients.
Size (Not Relevant: All projects have fewer than 22 people.)
Organizational Structure (Not Relevant: This is a small company, all staff are under one manager. Some projects have subcontractors.)
Type of Work: Release Management and Development are the two types of development projects/non-service projects. |
| Sampling Factor Values: |
NIH (Customer): National Institutes of Health
OGE (Customer): Office of Government Ethics
Release Management (Type of Work): Releases produced every 2 months
Development (Type of Work): Development of new system using Agile |
| Subgroups: |
NIH subunit: Software development project at NIH.
7 People, 1 Basic Units
– NIH
OGE Subunit: Office of Government Ethics
22 People, 1 Basic Units
– OGE |