| Sampling Factors: |
Location (Not Relevant: Not relevant. All projects in same location.)
Customer: Some process differences by client type.
Size (Not Relevant: Not relevant. There is no difference in process by size.)
Organizational Structure (Not Relevant: Not relevant. Only one area in scope.)
Type of Work (Not Relevant: Not relevant. All projects are software development and maintenance service type.) |
| Sampling Factor Values: |
External (Customer): External client type
Internal (Customer): Internal client type |
| Subgroups: |
S1 – External: Projects for external clients
6 People, 2 Basic Units
– External
S2 – Internal: Projects for internal clients (internal clients interface with external clients)
3 People, 1 Basic Units
– Internal |