Telefónica Gestión de Servicios Compartidos Perú S.A.C.

cmmirz

10年 ago

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: There is only one location for the company, and that is Lima City, Perú.) Customer: There are internal and external customers Size (Not Relevant: The work is not performed differently based on the size of the basic unit or support function.) Organizational Structure (Not Relevant: There is no effect on the behavior or practices used by the assigned staff that can be traced back to an aspect of the organizational structure of the company) Type of Work: Work can be Development or Maintenance
Sampling Factor Values:	Internal (Customer): Internal customer External (Customer): External customer Development (Type of Work): Development life cycle Maintenance (Type of Work): Maintenance Life Cycle
Subgroups:	Internal/Development: Development projects for Internal customers 23 People, 6 Basic Units – Internal – Development Internal/Maintenance: Maintenance of internal products 7 People, 4 Basic Units – Internal – Maintenance External/Development: Development projects for external customers 7 People, 2 Basic Units – External – Development