Telefónica Gestión de Servicios Compartidos Perú S.A.C.

cmmirz

13年 ago

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: No effect on implementation. There is only one location for all projects: Lima, Peru. The location is not relevant for the process usage.) Customer: Two types of customers: internal and external. Size (Not Relevant: No effect on implementation. No matter the quantity of members in a project the processes are executed in the same way.) Organizational Structure: Two type of projects: Projects with suppliers and internal development projects (without suppliers). Type of Work: Two types of projects: Development projects and evolutionary projects.
Sampling Factor Values:	internal customer (Customer): An internal area of the company. external customer (Customer): An external company. With suppliers (Organizational Structure): Projects with suppliers. Internal development (Organizational Structure): Internal development projects. The project is executed with internal resources. No suppliers contracted. Development (Type of Work): The purpose of the project is to develop a new software application. Evolutionary (Type of Work): The project adds or modify functionality for an existing software application.
Subgroups:	With suppliers – development – internal customer: Projects with suppliers which develop a new software application for an internal customer. 4 People, 2 Basic Units – With suppliers – Development – internal customer With suppliers – evolutionary – internal customer: Projects with suppliers which add or modify functionality to an existing software application for an internal customer. 4 People, 2 Basic Units – internal customer – Evolutionary – With suppliers Internal development – development – external customer: Projects without suppliers, all the effort is internal and the purpose of the project is to develop a new software application for an external customer. 10 People, 2 Basic Units – Internal development – Development – external customer