Organization Name:
(组织名称) Gestión de Servicios Compartidos S.A.C.
(组织名称) Gestión de Servicios Compartidos S.A.C.
Organizational Unit:
(组织单位) Development and Maintenance contracts of the Business Systems Department.
(组织单位) Development and Maintenance contracts of the Business Systems Department.
Maturity Level:
(成熟度) Maturity Level 5
(成熟度) Maturity Level 5
Appraisal End Date:
(评估结束日期) Dec 12, 2018
(评估结束日期) Dec 12, 2018
Lead Appraiser:
(主任评估师) Jose Luis Iparraguirre
(主任评估师) Jose Luis Iparraguirre
Sponsor:
(发起人) Cecilia Otarola
(发起人) Cecilia Otarola
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: All the three subgroups are based on the same location, in Lima.)
Customer (Not Relevant: The contracts for developing and maintaining systems within the Business Systems Department follow tgestiona’s processes.)
Size (Not Relevant: Deliveries are split into increments of 4 weeks, addressing larger projects in the same manner than smaller ones.)
Organizational Structure (Not Relevant: The structure is common for all the projects and services.)
Type of Work: This point consolidates a key factor affecting the way in which processes are implemented, resulting in two possible values for development projects and maintenance contracts.
Paradigm: The paradigm followed for developing software results in different processes and their associated capabilities with two possible values classic waterfall life cycles and agile Scrum.Sampling Factor Values: DEV (Type of Work): Development Projects
MAINT (Type of Work): Maintenance contracts.
WAT (Paradigm): Standard waterfall development projects
AGI (Paradigm): Agile Scrum development projectsSubgroups: 1. DEV. WAT: Development projects using a standard waterfall life cycle.
12 People, 3 Basic Units
– DEV
– WAT
2. MAINT.WAT: Maintenance contracts using a standard waterfall life cycle.
21 People, 3 Basic Units
– WAT
– MAINT
3. MAINT.AGI: Maintenance contracts using an Agile Scrum approach.
12 People, 2 Basic Units
– MAINT
– AGI
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