Organization Name:
(组织名称) Bizit 4U Consulting SC
(组织名称) Bizit 4U Consulting SC
Organizational Unit:
(组织单位) Customer Support
(组织单位) Customer Support
Maturity Level:
(成熟度) Maturity Level 3
(成熟度) Maturity Level 3
Appraisal End Date:
(评估结束日期) Dec 11, 2015
(评估结束日期) Dec 11, 2015
Lead Appraiser:
(主任评估师) Enrique Roman De La Torre
(主任评估师) Enrique Roman De La Torre
Sponsor:
(发起人) Cesar Jimenez
(发起人) Cesar Jimenez
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: Work is performed in the same geographical area.)
Customer (Not Relevant: Same processes are used for service delivery regardless of the customer being served.)
Size (Not Relevant: Same processes are used for service delivery regardless of the program or basic unit size.)
Organizational Structure (Not Relevant: Same processes are used for service delivery regardless of the organizational structure.)
Type of Work (Not Relevant: Same processes are used for service delivery regardless of the type of work.)
EntireOU: The entire Organizational Unit is the sample.Sampling Factor Values: All Basic Units (EntireOU): All basic units within the organizatinal unit.
No Basic Units (EntireOU): Value for subgroups with no basic units.Subgroups: Ticket management: Customer support for both Odoo Support and Web Hosting Support.
2 People, 2 Basic Units
– All Basic Units
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