Organization Name：
（组织名称） Accenture Delivery Centres in China (CDC)
（组织名称） Accenture Delivery Centres in China (CDC)
Organizational Unit：
（组织单位） AO and SI Services
（组织单位） AO and SI Services
Maturity Level：
（成熟度） Maturity Level 5
（成熟度） Maturity Level 5
Appraisal End Date：
（评估结束日期） Jan 24, 2018
（评估结束日期） Jan 24, 2018
Lead Appraiser：
（主任评估师） Dan He
（主任评估师） Dan He
Sponsor：
（发起人） JIN JIA
（发起人） JIN JIA
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Cover the 3 locations across China – Dalian, Shanghai, Guangzhou. But project execution methodologies are the same define in organization level, some projects have team members from different locations. So location is not a sampling factor.)
Customer (Not Relevant: Although different customers have different project targets, SLAs, which have already been take into account during planning stage – schedule, cost and risk planning. There is no process variation due to customers.)
Size (Not Relevant: Large projects are divided into small teams, each small team focus on delivering one or a few product support services with the same services processes, so size is not a sampling factor.)
Organizational Structure: There are 6 IGs(Industry Group). The processes are customized based on organization structure and business domain. So it is a critical sampling factor.
Type of Work: There are 2 types of work: maintenance service projects-AO, development service projects – SI.Sampling Factor Values: CMT (Organizational Structure): CMT IG
FS (Organizational Structure): FS IG
H&PS (Organizational Structure): H&PS IG
Products (Organizational Structure): Products IG
Resources (Organizational Structure): Resources IG
CIO (Organizational Structure): CIO Group
AO (Type of Work): Maintenance service projects
SI (Type of Work): Development service projectsSubgroups: G1-CMT, AO: AO projects out of CMT IG
868 People, 16 Basic Units
– CMT
– AO
G2-FS, AO: AO projects out of FS IG
655 People, 12 Basic Units
– AO
– FS
G3-FS, SI: SI projects out of FS IG
31 People, 4 Basic Units
– FS
– SI
G4-H&PS, SI: SI projects out of H&PS IG
60 People, 4 Basic Units
– SI
– H&PS
G5-Products, AO: AO projects out of Products IG
458 People, 26 Basic Units
– Products
– AO
G6-Products, SI: SI projects out of Products IG
132 People, 9 Basic Units
– SI
– Products
G7-Resources, AO: AO projects out of Resources IG
241 People, 11 Basic Units
– Resources
– AO
G8-CIO, AO: AO projects out of CIO group
320 People, 6 Basic Units
– AO
– CIO
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