Customer: Relevant:1. CUST-INTRY–These are the type of customers, for whom software applications are built and maintained catering to various Industry domain customers. 2.CUST-TWNSP–These are the type of customers typically internal, for whom software applications are built and maintained and in turn cater to various township domain customers. This primarily impacts on RD, REQM, TS, PI and VAL also PP, PMC and IPM. Thus, customer type is a potential differentiator.

Size (Not Relevant: Not Relevant – Most of the projects are of similar sized team members. There are some difference in the effort values across projects, but this in itself does not cause any significant changes to the basic internal processes of the OU. Thus, project size is not a potential differentiator.)

Organizational Structure (Not Relevant: Not Relevant – OU consists of a single management structure overlooking the software development activities and all functions under this OU adopt the same set of QMS. There is thus no impact or influence on the organization’s internal processes. Hence, organizational structure is not a potential differentiator.)

Type of Work (Not Relevant: Not Relevant – OU consists of projects wherein development and maintenance activities are carried out for all projects. Thus type of work is not a potential differentiator.)

CUST-TWNSP (Customer): These are the type of customers typically internal, for whom software applications are built and maintained and in turn cater to various township domain customers

Customer – Township: These are the type of customers typically internal, for whom software applications are built and maintained and in turn cater to various township domain customers
12 People, 3 Basic Units
– CUST-TWNSP