Organization Name:
(组织名称) CRI Advantage, Inc.
(组织名称) CRI Advantage, Inc.
Organizational Unit:
(组织单位) IT Services
(组织单位) IT Services
Maturity Level:
(成熟度) Maturity Level 3
(成熟度) Maturity Level 3
Appraisal End Date:
(评估结束日期) Aug 19, 2016
(评估结束日期) Aug 19, 2016
Lead Appraiser:
(主任评估师) Tumu Satish Kumar
(主任评估师) Tumu Satish Kumar
Sponsor:
(发起人) Ken Malach
(发起人) Ken Malach
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: All Projects are operating for only one location and support functions are operating from two locations and process followed is not influenced by location)
Customer (Not Relevant: The process followed by IT Services projects is same across all customers and customer is not an influencing factor)
Size (Not Relevant: All projects in the OU are of Medium in size and the process followed is not influenced by size)
Organizational Structure (Not Relevant: The organization is a flat structure and process followed is not influenced by organizational structure)
Type of Work: There are three types of IT service work being performed by organization and the process followed varies slightly as per each type of serviceSampling Factor Values: Tier1 (Type of Work): Tier 1 IT support
Tier 2 (Type of Work): Tier 2 IT support
MS (Type of Work): Managed Services SupportSubgroups: CRITIER1: IT service projects providing tier 1 IT support in the OU
10 People, 1 Basic Units
– Tier1
CRITIER2: IT service projects providing tier 1 IT support in the OU
24 People, 1 Basic Units
– Tier 2
CRIMS: IT service projects providing tier Managed Services Support in the OU
2 People, 1 Basic Units
– MS
说明:该信息摘自CMMI官网公示,更多详情请点击这里查看。注:CMMI认证有效期3年,过期链接失效。