||Location (Not Relevant: Organization unit is operational from one location at Jinan, Shandong, China only and hence not considered to be relevant for sampling.)
Customer (Not Relevant: All Software development projects processes used are the same for all the customers.)
Size (Not Relevant: No differences in project size, because projects use the same processes whatever the size of the application.)
Organizational Structure (Not Relevant: All projects are within R&D Department, working according to same process. These Projects share same support functions, and hence not considered to be relevant for sampling.)
Type of Work: Because activities performed differ in the case of Product development and Customization development. Feasibility analysis for Product development is needed; work related to pre-sales are needed for Customization development .The processes of RD, REQM and VAL might be differed.