Organization Name：
（组织名称） Ambisig - Ambiente e Sistemas de Informação Geográfica, SA
（组织名称） Ambisig - Ambiente e Sistemas de Informação Geográfica, SA
Organizational Unit：
（组织单位） Software Services, Consultancy, Training and IT Services Management
（组织单位） Software Services, Consultancy, Training and IT Services Management
Maturity Level：
（成熟度） Maturity Level 2
（成熟度） Maturity Level 2
Appraisal End Date：
（评估结束日期） Jul 26, 2013
（评估结束日期） Jul 26, 2013
Lead Appraiser：
（主任评估师） Antonio Braga
（主任评估师） Antonio Braga
Sponsor：
（发起人） Vasco Ferreira
（发起人） Vasco Ferreira
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: No. All the services are executed in the same site.)
Customer (Not Relevant: No. All services are performed the same way for all customers.)
Size (Not Relevant: No. All services are executed the same way independently of size.)
Organizational Structure (Not Relevant: No. The structure does not affect the processes executions.)
Type of Work: Type of work is different for each service type.Sampling Factor Values: Software Services (Type of Work): Support, software development, corrections and software products configuration.
Housing (Type of Work): Server housing with internet services at the organization datacenter, allowing to any Internet enabled user, with a lap top and a web browser, access to the server at any given time.
Hosting (Type of Work): SW product hosting, on a pre-defined url, in a web server at the organization datacenter, allowing to any Internet enabled user, with a lap top and a web browser, access to the product at any given time.
Training (Type of Work): Delivery of training services, pre customized and planned high quality on delivering, support and respective effectiveness and satisfaction assessment.
Consultancy (Type of Work): Consulting services under a grant of hours to maintain the implemented management systems or other consultancy services related to the client”s business.Subgroups: Software Services: Support, software development, corrections and software products configuration.
14 People, 1 Basic Units
– Software Services
Housing: Server housing with internet services at the organization datacenter, allowing to any Internet enabled user, with a lap top and a web browser, access to the server at any given time.
1 People, 1 Basic Units
– Housing
Hosting: SW product hosting, on a pre-defined url, in a web server at the organization datacenter, allowing to any Internet enabled user, with a lap top and a web browser, access to the product at any given time.
1 People, 1 Basic Units
– Hosting
Training: Delivery of training services, pre customized and planned high quality on delivering, support and respective effectiveness and satisfaction assessment.
5 People, 1 Basic Units
– Training
Consultancy: Consulting services under a grant of hours to maintain the implemented management systems or other consultancy services related to the client”s business
5 People, 1 Basic Units
– Consultancy
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