Organization Name:
(组织名称) Science Applications International Corporation (SAIC)
(组织名称) Science Applications International Corporation (SAIC)
Organizational Unit:
(组织单位) Army Customer Group Programs with Strategic Goals for Best Practice Service Delivery
(组织单位) Army Customer Group Programs with Strategic Goals for Best Practice Service Delivery
Maturity Level:
(成熟度) Maturity Level 2
(成熟度) Maturity Level 2
Appraisal End Date:
(评估结束日期) Oct 26, 2016
(评估结束日期) Oct 26, 2016
Lead Appraiser:
(主任评估师) Sandra Cepeda
(主任评估师) Sandra Cepeda
Sponsor:
(发起人) James Scanlon
(发起人) James Scanlon
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location: All but one of the projects are located in Huntsville. This organization has defined a set of standard processes that are followed by all Technical Instructions (projects). The process is the same for all projects and the work products defined by the process are the same across all projects. The location does not impact the way the service is delivered and therefore the standard process applies to all locations.
Customer (Not Relevant: Service is delivered the same way regardless of the customer. This organization has defined a set of standard processes that are followed by all Technical Instructions (projects). The process is the same for all projects and the work products defined by the process are the same across all projects. The customer does not impact the way the service is delivered and therefore the standard process applies to all customers.)
Size (Not Relevant: Service is delivered the same way regardless of the size. This organization has defined a set of standard processes that are followed by all Technical Instructions (projects). The process is the same for all projects and the work products defined by the process are the same across all projects. The size of the project does not impact the way the service is delivered and therefore the standard process applies to all project sizes.)
Organizational Structure (Not Relevant: All TI Directors follow the same process and report up to the same management. This organization has defined a set of standard processes that are followed by all Technical Instructions (projects). The process is the same for all projects and the work products defined by the process are the same across all projects. The organizational structure does not impact the way the service is delivered and therefore the standard process applies to all projects in the scope of the organization.)
Type of Work (Not Relevant: The type of work is homogeneous across the projects. The standard process defined by the organization is adopted the same way across all projects regardless of the type of work.)Sampling Factor Values: Onsite (Location): Work performed at organization”s facility
Offsite (Location): Work performed at customer”s facility.Subgroups: 1: Delivers services
259 People, 13 Basic Units
– Offsite
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