Organization Name:
(组织名称) U.S. Army
(组织名称) U.S. Army
Organizational Unit:
(组织单位) Aviation and Missile Command, select units of the CIO.
(组织单位) Aviation and Missile Command, select units of the CIO.
Maturity Level:
(成熟度) Maturity Level 2
(成熟度) Maturity Level 2
Appraisal End Date:
(评估结束日期) Dec 10, 2015
(评估结束日期) Dec 10, 2015
Lead Appraiser:
(主任评估师) Jeffrey Dutton
(主任评估师) Jeffrey Dutton
Sponsor:
(发起人) Pamela Keahey
(发起人) Pamela Keahey
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: Not relevant. All services are developed and provided at AMCOM CIO/G6 Redstone Arsensal facilities.)
Customer (Not Relevant: Not relevant. All customers are AMCOM or internal CIO/G6 customers.)
Size (Not Relevant: Not relevant. Service team size does not affect the conduct of process execution.)
Organizational Structure (Not Relevant: Not relevant. All services/basic units are part of the AMCOM CIO/G6.)
Type of Work: In the CIO/G6, their are four types of work: • Information Management • Technology Management • Software Development • Service Desk. All but Service Desk are part of this appraisal.Sampling Factor Values: Information Management (Type of Work): Management, analysis, governance, and process improvement of AMCOM information.
Software Development (Type of Work): Full life cycle development of IT services software.
Technology Management (Type of Work): Life cycle administration, operation, and maintenance of IT services software.
Service Desk (Type of Work): Service desk operations.Subgroups: Software Development: CIO/G6 service which provides IT systems software.
30 People, 2 Basic Units
– Software Development
Technology Management: CIO/G6 services which manage and administer information technologies.
5 People, 1 Basic Units
– Technology Management
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