Wymond Associates, LLC-2013-CMMI2

CMMI认证查询 cmmirz 8年前 (2013-08-07) 617次浏览 0个评论
Organization Name:
(组织名称)
Wymond Associates, LLC
Organizational Unit:
(组织单位)
Wymond Associates, LLC
Maturity Level:
(成熟度)
Maturity Level 2
Appraisal End Date:
(评估结束日期)
Aug 08, 2013
Lead Appraiser:
(主任评估师)
Ravindra Khetan
Sponsor:
(发起人)
Vincent Burgher
Sampling Summary:
(抽样汇总)
Sampling Factors: Location (Not Relevant: Not Relevant – All projects/services are delivered out of customer locations or Wymond HQ)
Customer (Not Relevant: Not Relevant – Primarily focused on US Federal Civilian customers)
Size (Not Relevant: Not Relevant)
Organizational Structure (Not Relevant: Not Relevant – All managers report to President & CEO)
Type of Work: Process implementation changes based on each service line – Support Desk, Product Customization, Staff Augmentation
Sampling Factor Values: Support Desk (Type of Work): Primarily voice based or non-voice based support desk managing service requests and tier 2 support form end users.
Product Customization (Type of Work): Services focused on contracts primarily Pega based product customization and implementation services
Staff Augmentation (Type of Work): Identification of appropriate skills and resources for labor category and placing them in appropriate federal civil organizations
Subgroups: Support Desk: Primarily voice based or non-voice based support desk managing service requests and tier 2 support form end users.
32 People, 1 Basic Units
– Support Desk
Product Customization: Services focused on contracts primarily Pega based product customization and implementation services
4 People, 1 Basic Units
– Product Customization
Staff Augmentation: Identification of appropriate skills and resources for labor category and placing them in appropriate federal civil organizations
4 People, 1 Basic Units
– Staff Augmentation

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