Organization Name:
(组织名称) Bajaj Finance Limited
(组织名称) Bajaj Finance Limited
Organizational Unit:
(组织单位) Operations – Head Office and Branches – Pune, Mumbai, Chennai, Hyderabad, Bangalore
(组织单位) Operations – Head Office and Branches – Pune, Mumbai, Chennai, Hyderabad, Bangalore
Maturity Level:
(成熟度) Maturity Level 3
(成熟度) Maturity Level 3
Appraisal End Date:
(评估结束日期) May 24, 2017
(评估结束日期) May 24, 2017
Lead Appraiser:
(主任评估师) Sankararaman Dhandapani
(主任评估师) Sankararaman Dhandapani
Sponsor:
(发起人) Kurush Irani
(发起人) Kurush Irani
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location: One of the key objectives of the appraisal is to determine the consistency of implementation across locations.
Customer (Not Relevant: Processes do not vary based on customers. Variations, if any are based on type of work and that is already selected as a sampling factor.)
Size (Not Relevant: The OU consists of five basic units. Given the limited number of basic units, there is not much variation in size. In addition, the location sampling factor also subsumes size to a certain extent.)
Organizational Structure (Not Relevant: Organizational unit is structured in the same manner as already covered in the Type of Work Sampling factor)
Type of Work: Consumer Operations and SME (Small and Medium Enterprise) are the two types of businesses covered. Business Objectives, Operational Objectives, Workflows vary for these.Sampling Factor Values: Metro (Location): These are the branches operating out of Metro Locations
Non Metro (Location): These are branches operating out of Non Metro Locations
SF (Type of Work): This is the Consumer Operations vertical within operations.
SME (Type of Work): Small and Medium Enterprises vertical within operationsSubgroups: SF Metro: Metro location, Consumer Operations vertical
48 People, 2 Basic Units
– Metro
– SF
SF Non Metro: Non Metro location Consumer Operations Vertical
63 People, 3 Basic Units
– SF
– Non Metro
SME Metro: Metro locations SME Vertical
28 People, 2 Basic Units
– Metro
– SME
SME Non Metro: Non Metro locations SME Vertical
39 People, 3 Basic Units
– SME
– Non Metro
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