Deutsche Bank Gruppe – DB Direkt GmbH-2016-CMMI3

CMMI认证查询 cmmirz 4年前 (2016-03-13) 86次浏览 0个评论
Organization Name:
(组织名称)
Deutsche Bank Gruppe – DB Direkt GmbH
Organizational Unit:
(组织单位)
Direct Banking Services
Maturity Level:
(成熟度)
Maturity Level 3
Appraisal End Date:
(评估结束日期)
Mar 14, 2016
Lead Appraiser:
(主任评估师)
Joerg Diringer
Sponsor:
(发起人)
Wolfram Post
Sampling Summary:
(抽样汇总)
Sampling Factors: Location (Not Relevant: Not relevant – Joint processes, planning and monitoring across different locations.)
Customer (Not Relevant: Not relevant – The customer is not a differentiator for the service processes. Only one customer (Deutsche Bank, Private & Business Clients).)
Size (Not Relevant: Not relevant – Size is not a differentiator for the service processes. Size does not have any impact on the banking services being provided.)
Organizational Structure (Not Relevant: Not relevant – The organizational structure is not a differentiator for the service processes. All banking services are being provided within one organizational structure.)
Type of Work: Different way of working for head office work and production work.
Sampling Factor Values: Production (Type of Work): Perform the services as agreed with the customer
Head Office (Type of Work): Define services with customer, plan and monitor service provision
Subgroups: Production: Handles phone calls from bank private and business customers as agreed with the bank
389 People, 2 Basic Units
– Production

版权所有丨如未注明 , 均为原创丨本网站采用BY-NC-SA协议进行授权
转载请注明原文链接:Deutsche Bank Gruppe – DB Direkt GmbH-2016-CMMI3
喜欢 (0)
发表我的评论
取消评论

表情 贴图 加粗 删除线 居中 斜体 签到

Hi,您需要填写昵称和邮箱!

  • 昵称 (必填)
  • 邮箱 (必填)
  • 网址