Organization Name:
(组织名称) Birlasoft Limited
(组织名称) Birlasoft Limited
Organizational Unit:
(组织单位) Projects executed in BFSI and MFSI business units
(组织单位) Projects executed in BFSI and MFSI business units
Maturity Level:
(成熟度) Maturity Level 5
(成熟度) Maturity Level 5
Appraisal End Date:
(评估结束日期) Mar 08, 2019
(评估结束日期) Mar 08, 2019
Lead Appraiser:
(主任评估师) Mangesh Katalkar
(主任评估师) Mangesh Katalkar
Sponsor:
(发起人) Dharmander Kapoor
(发起人) Dharmander Kapoor
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: Four locations but utilizes standard process defined at organization level and accounted for by Type of work. Work groups/basic units are executed with team based in one location, or in multi-location distribution considering the project needs, however, processes/quality management system implemented are common in any of the situations.)
Customer (Not Relevant: Standard processes defined at organization level are uniformly implemented across every customer in order to ensure consistent outcome in quality and customer experience.)
Size (Not Relevant: Work groups/basic units are of size that ranges from 9 to 36 persons and accounted for by Type of work, their complexities are manageable due to the processes are common.)
Organizational Structure (Not Relevant: BFSI and MFSI business units are depicted on an organization chart. Set of standard processes being used does not differ based on business units. This has no bearing on process execution.)
Type of Work: Work is performed differently based on the type of work i.e. Software Development, Maintenance, Production Support, Testing. Process areas affected are Project and Work Management, Engineering, Service Establishment and Delivery process areas.Sampling Factor Values: Software Development Projects (Type of Work): Development of software with tasks covering such as contracting, start-up & planning, sprints for agile (Adapt, Analyze, Design, Build & test), system integration testing, acceptance testing, closure.
Maintenance Projects (Type of Work): Maintenance of application with tasks covering such as start-up & planning, analysis & knowledge transfer, infrastructure set up training, minor enhancement, minor bug fixes, closure.
Production Support Projects (Type of Work): Production support of application with tasks covering receiving the tickets, providing response and resolution.
Testing Projects (Type of Work): Testing of software with tasks covering such as start-up & planning, analysis, Test case creation, review, execution, reporting, closure.Subgroups: SG1: Software Development Projects
39 People, 3 Basic Units
– Software Development Projects
SG2: Maintenance Projects
30 People, 2 Basic Units
– Maintenance Projects
SG3: Production Support Projects
142 People, 9 Basic Units
– Production Support Projects
SG4: Testing Projects
15 People, 1 Basic Units
– Testing Projects
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