CAE Inc.-2019-CMMI3

CMMI认证查询 cmmirz 2年前 (2019-06-09) 179次浏览 0个评论
Organization Name:
(组织名称)
CAE Inc.
Organizational Unit:
(组织单位)
Customer Services for Defence & Security
Maturity Level:
(成熟度)
Maturity Level 3
Appraisal End Date:
(评估结束日期)
Jun 10, 2019
Lead Appraiser:
(主任评估师)
Daniel Henry
Sponsor:
(发起人)
Pietro D'Ulisse
Sampling Summary:
(抽样汇总)
Sampling Factors: Location (Not Relevant: Processes used to provide selected services do not differ by location)
Customer (Not Relevant: Processes used to provide services do not differ by customer)
Size (Not Relevant: Size is not a factor in how services are provided)
Organizational Structure (Not Relevant: The provision of services is managed under a single directorate)
Type of Work: The appraisal scope is focused on 5 types of services: Parts, Repairs, Technical Solutions, Service Visits, and Training
Sampling Factor Values: Customer support and logistics support planning (Type of Work): Support services for the operational life of CAE training systems and products which includes: repairs of CAE parts/third party parts; Field Service Representatives (FSR) on medium or long term assignment to support customer operators; Technical Solutions (mods or upgrades to training systems; parts replacement; short term service visits for maintenance/corrective action; operator training
Other (Type of Work): None
Subgroups: Customer support and logistics support planning: Support services for the operational life of CAE training systems and products which includes Parts, Repairs, Technical Solutions, Field Service Representative (FSR), Service Visits, and Training.
22 People, 61 Basic Units
– Customer support and logistics support planning

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