Organization Name:
(组织名称) Calderón Cardona S.A.S.
(组织名称) Calderón Cardona S.A.S.
Organizational Unit:
(组织单位) Services Delivery
(组织单位) Services Delivery
Maturity Level:
(成熟度) Maturity Level 3
(成熟度) Maturity Level 3
Appraisal End Date:
(评估结束日期) Feb 15, 2018
(评估结束日期) Feb 15, 2018
Lead Appraiser:
(主任评估师) Louis Poulin
(主任评估师) Louis Poulin
Sponsor:
(发起人) JUAN CARLOS CALDERON
(发起人) JUAN CARLOS CALDERON
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: Services are delivered from only one location (Medellín).)
Customer (Not Relevant: Customers are grouped by the type of work performed. Processes used to deliver services are independent of customers within each type of delivered services.)
Size (Not Relevant: Size and complexity of work are similar for both types of delivered services.)
Organizational Structure (Not Relevant: Given the size of the organization, there is only one structure governing the delivery of services.)
Type of Work: Processes are liable to differ at times as a function of the type of services delivered (infrastructure-related services vs. operations-related services).Sampling Factor Values: Infrastructure Services (Type of Work): Support services related to platforms configuration.
Operations Services (Type of Work): Support services related to clients” operations.Subgroups: Subgroup 1: Consists of work performed to configure clients” infrastructure.
7 People, 2 Basic Units
– Infrastructure Services
Subgroup 2: Consists of work performed to support client”s operations in their respective domain.
16 People, 3 Basic Units
– Operations Services
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