Organization Name:
(组织名称) Capgemini México S de RL de CV
(组织名称) Capgemini México S de RL de CV
Organizational Unit:
(组织单位) Rightshore Delivery Center - Application Maintenance Services
(组织单位) Rightshore Delivery Center - Application Maintenance Services
Maturity Level:
(成熟度) Maturity Level 5
(成熟度) Maturity Level 5
Appraisal End Date:
(评估结束日期) Apr 13, 2018
(评估结束日期) Apr 13, 2018
Lead Appraiser:
(主任评估师) Giuseppe Magnani
(主任评估师) Giuseppe Magnani
Sponsor:
(发起人) Fernandez Luis
(发起人) Fernandez Luis
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: Service delivery is not tailored according to Work Unit locations.)
Customer (Not Relevant: Service delivery is not tailored according to type of customers.)
Size: The Backlog Rate”s PPM are tailored according to size of Work Units (#FTEs).
Organizational Structure (Not Relevant: Work Units adopt similar OBS.)
Type of Work: AM Engagements are segmented through Private or Public Business Sector and tailoring is applicable accordingly.Sampling Factor Values: Large (Size): > 70 FTEs
Medium (Size): < 70=”” ftes=”” ;=””> 30 FTEs
Small (Size): < 30=””>
Private (Type of Work): Private Business Sector
Public (Type of Work): Public Business SectorSubgroups: SG1: Private Business Sector / Large
117 People, 1 Basic Units
– Private
– Large
SG2: Private Business Sector / Medium
53 People, 1 Basic Units
– Medium
– Private
SG3: Private Business Sector / Small
18 People, 1 Basic Units
– Private
– Small
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