Customer: The OU caters to two types of customers: Water governing industry and Environment protection industry. This changes the way requirements are extracted, analyzed and converted into product requirements. Customers from these industries also have a difference in the design requirements. Thus this factor impacts REQM, RD, TS, PI, VER and VAL primarily, leading to changes in the way each project is managed (PP, PMC and IPM).

Size (Not Relevant: Most of the projects are of similar sized team members. There is some difference in the effort values across projects, but this in itself does not cause any significant changes to the basic internal processes of the OU. Thus, project size is not a potential differentiator)

Organizational Structure (Not Relevant: OU consists of a single management structure overlooking the software development activities and all functions under this OU adopt the same set of QMS. There is thus no impact or influence on the organization’s standard processes. Hence, organizational structure is not a potential differentiator)

Type of Work (Not Relevant: Type of work across the OU is software application development and in itself does not impact any process or cause any process change)

ENVIRONMENT PROTECTION (Customer): These are projects catering to applications supporting environment protection projects

ENVIRON: These are projects catering to applications supporting environment protection projects
22 People, 3 Basic Units
– ENVIRONMENT PROTECTION