Organization Name：
（组织名称） Cognosante, LLC
（组织名称） Cognosante, LLC
Organizational Unit：
（组织单位） Operations Group and Conflict of Interest Assessment & Mitigation
（组织单位） Operations Group and Conflict of Interest Assessment & Mitigation
Maturity Level：
（成熟度） Maturity Level 3
（成熟度） Maturity Level 3
Appraisal End Date：
（评估结束日期） Dec 20, 2013
（评估结束日期） Dec 20, 2013
Lead Appraiser：
（主任评估师） Heather Oppenheimer
（主任评估师） Heather Oppenheimer
Sponsor：
（发起人） Tom Stepka
（发起人） Tom Stepka
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: For this appraisal, “location” maps one-to-one with “type of work”. Call center work is performed at a Cognosante site. Other work is performed at customer locations and/or virtually. Support functions work at Cognosante locations in Fargo, ND, Scottsdale, AZ, McLean, VA, and virtually.)
Customer (Not Relevant: Although which customer is being served impacts the content of the work, this does not impact the process implementation.)
Size (Not Relevant: Directly related to type of work. The majority of projects are extremely small with fewer than 5 people. Time-limited services projects vary significantly in size over time, growing when there is need, then shrinking after the need is met. • Small <20 fte=”” •=”” large=””> 25 FTE • Varying 20-250 FTE (including temporary workers))
Organizational Structure (Not Relevant: Cognosante operations projects are divided into business units primarily based on type of work. Type of work is the primary factor impacting process implementation requirements.)
Type of Work: Type of work is the primary factor impacting process implementation requirements.
Sampling Factor Values: Knowledge (Type of Work): a very small number of people who provide consulting information and experience to oversee areas such as IV&V, QA, IS, IT architecture, planning, and procurement;HIX, HIE;Standards, statistical classification, FWA. Processes are the same, knowledge content varies.
Call Center (Type of Work): Health service information call center
Time-limited services (Type of Work): Planned and managed by a small group of permanent employees but also involve large numbers of temporary staff augmentation workers who are trained to deliver a particular service for a relatively short time. They include providing specific training services and EAP program support.Subgroups: A: Knowledge work
200 People, 38 Basic Units
– Knowledge
B: Call Center
72 People, 4 Basic Units
– Call Center
C: Time-limited services
6 People, 2 Basic Units
– Time-limited services
说明：该信息摘自CMMI官网公示，更多详情请点击这里查看。注：CMMI认证有效期3年，过期链接失效。
