Organization Name：
（组织名称） Comanche International Public Company Limited
（组织名称） Comanche International Public Company Limited
Organizational Unit：
（组织单位） Software Development and Customer Service
（组织单位） Software Development and Customer Service
Maturity Level：
（成熟度） Maturity Level 3
（成熟度） Maturity Level 3
Appraisal End Date：
（评估结束日期） Nov 28, 2018
（评估结束日期） Nov 28, 2018
Lead Appraiser：
（主任评估师） Paul Iredale
（主任评估师） Paul Iredale
Sponsor：
（发起人） Somboon Sukheviriya
（发起人） Somboon Sukheviriya
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location: Local or Major (International)
Customer (Not Relevant: All projects are for different customers who do not effect the overall process context. All projects use the same set of organizational processes.)
Size (Not Relevant: Size doesn’t effect the process context as all projects follow the organizational standard set of processes.)
Organizational Structure (Not Relevant: All projects and support team report to the same organizational structure and use the same set of organizational processes.)
Type of Work: 3 Types of work: Development, Implementation and Support
Type of Delivery: New Development or Enhancement
Type of Product: Front Office Support or Back Office SupportSampling Factor Values: Major (Location): Overseas (international) implementation
Local (Location): Local implementation
Development (Type of Work): Development work
Implementation (Type of Work): Implementation of product on customer sites
Support (Type of Work): Support and maintenance of already release products
New Development (Type of Delivery): New software product development
Enhancement (Type of Delivery): Enhancement to already existing software product
Front office (FOS) (Type of Product): Support and maintenance of front office product
Back office (BOS) (Type of Product): Support and maintenance of back office productSubgroups: Development – New: New software development projects
10 People, 6 Basic Units
– Development
– New Development
Development – Enhancement: Enhancement software development projects
7 People, 4 Basic Units
– Enhancement
– Development
Implementation – Major: Major product implementation
2 People, 1 Basic Units
– Implementation
– Major
Implementation – Local: Local product implementation
2 People, 1 Basic Units
– Local
– Implementation
Support – FOS: Support and maintenance of front office product
9 People, 1 Basic Units
– Support
– Front office (FOS)
Support – BOS: Support and maintenance of back office product
5 People, 1 Basic Units
– Back office (BOS)
– Support
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