Organization Name：
（组织名称） Tata Consultancy Services Limited
（组织名称） Tata Consultancy Services Limited
Organizational Unit：
（组织单位） Enterprise Wide DEV
（组织单位） Enterprise Wide DEV
Maturity Level：
（成熟度） Maturity Level 5
（成熟度） Maturity Level 5
Appraisal End Date：
（评估结束日期） Nov 16, 2016
（评估结束日期） Nov 16, 2016
Lead Appraiser：
（主任评估师） Ralph Williams
（主任评估师） Ralph Williams
Sponsor：
（发起人） AARTHI SUBRAMANIAN
（发起人） AARTHI SUBRAMANIAN
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Does not impact how work is performed. Integrated Quality Management System (iQMS TM ) is used across Locations. Note: processes followed do not differ based on location. TCS’ has a GNDM TM (Global Network Delivery Model) which includes a global interconnected workforce, integrated processes and a multi location, multi-tiered technology infrastructure that enables a single service standard globally.)
Customer (Not Relevant: Does not impact how work is performed. Integrated Quality Management System (iQMS TM) is used for all customers. Projects for all customers are executed as per a standard set of processes defined in the iQMS TM.)
Size: This is relevant as a sampling factor. Projects in TCS are classified as Large and Short.
Organizational Structure: This is relevant as a sampling factor. TCS is organised into 5 Delivery Units (DEU”s) Categroies. Delivery Unit Categories identified in Appraisal Plan and below in ADS.
Type of Work: This is relevant as a sampling factor and classification of projects in the scope of the CMMI DEV appraisal is Testing, Non Maintenance and Engineering Services.Sampling Factor Values: Large (Size): duration greater than 4 months
Short (Size): duration of 6 weeks to 4 months
ISU (Organizational Structure): Industry Solution Area (ISU)
HSDU (Organizational Structure): Horizontal Service Delivery Units (HSDU)
NGM (Organizational Structure): New Growth Markets (NGM)
SGB (Organizational Structure): Strategic Growth Business (SGB)
GDC (Organizational Structure): Global Delivery Center (GDC)
Testing (Type of Work): Projects that perform testing
Non-Maintenance (Type of Work): Solution development and Implementation, excluding solution support
Engineering Services (Type of Work): Engineering solution development and Implementation, excluding solution supportSubgroups: Subgroup: ELH: Large Engineering projects from Horizontal Service Delivery Units
4117 People, 111 Basic Units
– Large
– Engineering Services
– HSDU
Subgroup: TLI: Large Testing projects from Industry Solutions Units
5161 People, 92 Basic Units
– ISU
– Large
– Testing
Subgroup: TLH: Large Testing projects from Horizontal Service Delivery Units
10196 People, 308 Basic Units
– Testing
– Large
– HSDU
Subgroup: TLN: Large Testing projects from New Growth Market Units
101 People, 7 Basic Units
– NGM
– Large
– Testing
Subgroup: TLG: Large Testing projects from Global Delivery Centres
60 People, 8 Basic Units
– Testing
– Large
– GDC
Subgroup: TSI: Small Testing projects from Industry Solutions Units
8 People, 1 Basic Units
– Short
– ISU
– Testing
Subgroup: NLI: Large Non Maintenance projects from Industry Solutions Units. Note: Number of people is actually 43,852 NOT 30,000. (i.e., SAS Tool constraint)
30000 People, 1193 Basic Units
– Non-Maintenance
– Large
– ISU
Subgroup: NLH: Large Non Maintenance projects from Horizontal Service Delivery Units
11728 People, 572 Basic Units
– HSDU
– Large
– Non-Maintenance
Subgroup: NLN: Large Non Maintenance projects from New Growth Market Units
1824 People, 115 Basic Units
– Non-Maintenance
– Large
– NGM
Subgroup: NLS: Non-Maintenance for Large projects from SGB
2554 People, 73 Basic Units
– SGB
– Large
– Non-Maintenance
Subgroup: NLG: Large Non Maintenance projects from Global Delivery Centres
939 People, 56 Basic Units
– Non-Maintenance
– Large
– GDC
Subgroup: NSN: Small Non Maintenance projects from New Growth Market Units
6 People, 4 Basic Units
– NGM
– Short
– Non-Maintenance
说明：该信息摘自CMMI官网公示，更多详情请点击这里查看。注：CMMI认证有效期3年，过期链接失效。
