Organization Name：
（组织名称） IT CONSULTANT, S.C.
（组织名称） IT CONSULTANT, S.C.
Organizational Unit：
（组织单位） SAP and Customer Support Business Units
（组织单位） SAP and Customer Support Business Units
Maturity Level：
（成熟度） Maturity Level 2
（成熟度） Maturity Level 2
Appraisal End Date：
（评估结束日期） Jan 08, 2016
（评估结束日期） Jan 08, 2016
Lead Appraiser：
（主任评估师） Alma Patricia Gutiérrez Robles
（主任评估师） Alma Patricia Gutiérrez Robles
Sponsor：
（发起人） Luis Manuel Arévalo
（发起人） Luis Manuel Arévalo
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location: The company is located in two cities: (1) Guadalajara, (2) Mexico City.
Customer (Not Relevant: Only commercial customers.)
Size (Not Relevant: Regarding team size – all teams all small (less than 10 people). Regarding project size – size/complexity affects duration not the way work is performed.)
Organizational Structure: Each work type has a different manager: (1) SAP Manager, (2) Customer Support Manager.
Type of Work: Two types of work are under the scope of the appraisal: (1) SAP Implementation, (2) Customer Support.Sampling Factor Values: Guadalajara (Location): The central office of the company is located in Guadalajara, Mexico.
Mexico City (Location): A branch office of the company is located in Mexico City, Mexico.
SAP Manager (Organizational Structure): Manager in charge of the SAP business unit.
Customer Support Manager (Organizational Structure): Manager in charge of the customer support business unit.
SAP Implementation (Type of Work): Business unit in charge of implementing SAP (a solution to automate business processes).
Customer Support (Type of Work): Business unit in charge of providing customer support to their SAP client base.Subgroups: Subgroup 1: SAP implementation projects dealt with from Guadalajara.
9 People, 3 Basic Units
– Guadalajara
– SAP Manager
– SAP Implementation
Subgroup 2: SAP implementation projects dealt with from Mexico City.
3 People, 1 Basic Units
– SAP Implementation
– Mexico City
– SAP Manager
Subgroup 3: Customer support.
10 People, 1 Basic Units
– Customer Support Manager
– Guadalajara
– Customer Support
说明：该信息摘自CMMI官网公示，更多详情请点击这里查看。注：CMMI认证有效期3年，过期链接失效。
